Access Services handles parking, transportation, keys, select building access, and IDs. That includes collecting transaction fees and handling refunds. The following are guidelines for refunds.
Important Note for Students: Parking permits are not automatically refunded when you withdraw, because some students continue to use their parking permits after withdraw and must pay for the dates the permit is used. Please contact CWRU Parking Office if you withdraw and would like a parking refund. See below for processing fees.
Non-Refundable
- replacement parking lot gate/access cards
- replacement parking hangtags
- motorcycle permits
- parking permits for summer/temporary/weekends
- ID cards and accessories
- key replacement costs
- entertainment tickets
- RTA passes/ UPass
Refundable with Conditions
For parking permits purchased with cash or payroll deduction:
• The first month is non-refundable.
• Parking may be canceled after 30 days.
• At least 30 days must remain on the permit for a refund (students see below).
• Refund will be prorated based on the date the permit is returned to Access Services.
• You must return the hangtag and gate card or pay a $25 or $50/each fee, as applicable.
• Outstanding parking violations will be taken from the refund amount due.
• Restocking/processing fees will be deducted from your refund.
Refundable
|
Student Semester Permit |
Last Date to Request Refund and Return Student Semester Permit |
Notes: |
|---|---|---|
| Fall Semester | 4 p.m. October 15 (or last business day prior) | Any outstanding fees, including violations, will be deducted from the prorated refund amount along with a processing fee. |
| Spring Semester | 4 p.m., March 15 (or last business day prior) | Any outstanding fees, including violations, will be deducted from the prorated refund amount along with a processing fee. |
Parking permits purchased using cash, check, or credit card may be returned to Access Services for a prorated refund. It will be processed as cash, check, or credit, according to the original payment method.
To Get A Refund
• Return the permit and gate card (if applicable) to Access Services.
• Have no outstanding parking citations or outstanding fees.
• Allow time for Access Services to respond to your request and note whether your situation applies for a refund.