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University Technology, [U]Tech

Information Security

Information Security

lock and code student on laptop

If you have a security problem, question, configuration issue, or have had a network host placed in quarantine, please call the [U]Tech Service Desk at (216) 368- HELP

Two-factor authentication added to Virtual Private Network; enroll today

duo security app in useDuo Security two-factor authentication enhances the security of your CWRU accounts by using your phone or other connected device to verify your identity. Two-factor authentication prevents anyone but you from accessing your valuable data and CWRU accounts, even if they know your password.

To begin, browse to the Duo Security self-enrollment page (caution: clicking this link begins the enrollment process; you need to be ready to enroll completely) from your desktop or laptop computer.

Need help along the way? Use these step-by-step instructions, watch the training videos or contact the Case Western Reserve UTech Service Desk at 216.368.HELP (4357).

Contact Information Security

by email

UTech Security can be reached by sending email to

security@case.edu
or
abuse@case.edu

Chief Information Security Officer

Thomas Siu
security@case.edu


Security Help

If you have a security problem, question, configuration issue, or have had a network host placed in quarantine, please call the CWRU Service Desk at (216) 368- HELP


PGP Keys

If you need to send us sensitive information via email (IP addresses, logs, vulnerability information, etc.), please use PGP to encrypt the message. Our public keys are provided below.

PGP Key for security@case.edu (2009) 
Key fingerprint = 4A79 3305 1DA2 D29F 1D9D 1E39 5802 D46D 5D9D

PGP Key for thomas.siu@case.edu
Key fingerprint = 9D9B A29C C27C 27D5 ED1E 9852 9225 E008 2C42 B879