Use technology to push teaching, learning and research past their usual boundaries.
Many instructors use Blackboard Learn to host course content online. Visit
blackboard.case.edu for tools and resources that can assist with ongoing assignments and collaborative projects. Some courses are available for viewing within Blackboard Learn through MediaVision Courseware.
TECs are outfitted with top-of-the-line audio-visual and multimedia equipment and are located in more than 200 spaces across campus.
Active Learning Spaces use modern arrangements and technology to promote an educational shift toward active learning, collaboration, information access, assessment and instruction.
ITS supports high performance computing at CWRU. Services include data visualization, graphics processing, data storage, a high-speed network, and funding-agency application consultation. Visit case.edu/its/research-computing
to explore all research services.
Information Technology Services (ITS) offers many ways to get the help you need, right when you need it: help.case.edu - Browse for do-it-yourself training resources. Click “Live Chat” to instant message with a technician.
ITS Service Desk
Call 216.368.HELP (4357)
or email firstname.lastname@example.org
for immediate technical assistance any time— day or night.
Located in the lower level of the Kelvin Smith Library (KSL)
, the Customer Assistance Resources and Education (CARE) Center is staffed by technicians who can answer your questions and service your devices—no appointment needed. Visit help.case.edu
for current hours of operation.
Regardless of the device you brought to campus, ITS has a network to support you.
Sign in to the wireless network called “CaseWireless
” for a fast and secure connection anywhere on campus. Visit wireless-setup.case.edu
to configure your device for CaseWireless automatically.
The high-speed wired network allows you to upload, download and browse seamlessly. Laptop and desktop computers must be registered at setup.case.edu
before they can be used on the wired network. Visit help.case.edu
and click “Student Device Self-Registration” to register gaming consoles, Blu-ray players and more.
Off-Campus Virtual Private Network (VPN)
Use the VPN when connecting to an unsecured or public network. VPN is required when accessing certain university resources, such as the Software Center and library databases, from off-campus.
to download the VPN software and to enroll in two-factor authentication.
New to CWRU - Now What?
As the title implies, this guide covers only the essential technology resources at CWRU. But there is even more to explore!
for an up-to-date list of technology services, as well as more information about the resources outlined in this guide. From videoconferencing to printing, you will find many more products and services to further your success at CWRU.
ITS partners with lynda.com to provide video-based training for essential software, new technologies and business skills. Popular topics include Adobe® Creative Cloud®, Microsoft® Office®, Google Apps™, open source software, multimedia, web design, and much more. Current students, faculty and staff members enjoy free access through the CWRU portal at case.edu/its/lynda