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University Technology, [U]Tech

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  • Help
    • Knowledge Base
    • Quick Links
    • Self Help Videos
    • Service Management
  • Services
  • Resources
    • Student Resources
    • Faculty and Staff Resources
    • Policies
    • BYOD
    • Software Center
    • eStore
    • CWRU Course Evaluations
    • CAPS
    • IT Contracts
    • UTech Employee Resources
    • Technology for Remote Teaching and Working
    • Remote Work Essentials Checklist
    • Technology Help for Work/Life Balance
    • What's New
  • New to CWRU
    • Technology Account
    • Email and Google Workspace
    • Network, Internet and Wireless
    • Equipment and Software
    • Education and Research
    • Grades and Paychecks
    • Information Security
    • Now What?
    • Quick Guide
  • Departments
    • Client Experience
    • Finance and Administration
    • Research Computing and Infrastructure Services
    • Teaching and Learning Technologies
    • Enterprise Applications & Data Management
    • Information Security
    • MediaVision
    • Project Management
  • About
    • About the CIO
    • UTech Directory
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    • Organizational Structure
      • Vice President of Information Technology Organizational Chart
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      • Finance and Administration Organizational Chart
      • Research Computing and Infrastructure Services Organizational Chart
      • Information Security Organizational Chart
      • Teaching & Learning Technologies Organizational Chart
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  • UTech C.A.R.E. Center
Help Desk call center

24/7 Help Desk

The [U]Tech Service Desk offers unlimited and complimentary 24/7/365 support.
Comprehensive self-support and knowledge-bases also available.

Get Help Now
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Stop. Think. Connect.

[U]Tech's Information Security Office protects the confidentiality, integrity and availability of the university’s information and information systems. They can help you, too.

Learn How to Stay Secure While Online
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What's New in University Technology

Discover the new services, features and updates [U]Tech is offering.

Find out What's New
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AI - Artificial Intelligence

Generative AI is a type of artificial intelligence technology that can produce various types of content, including text, imagery and audio. [U]Tech offers many services and applications related to Generative AI.

Learn More About AI at CWRU
LATEST [U]TECH NEWS
Aug 05
Learn about the Google data retention timeline
May 20
New features and models come to Google Gemini and CWRU AI
May 12
LinkedIn Learning access to be discontinued beginning Aug. 1
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University Technology, [U]Tech
Phone: 216.368.4357
Email: help@case.edu
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Service Desk

Campus Location:

Kelvin Smith Library, Lower Level
11055 Euclid Ave.
Cleveland
OH
44106
Administrative Office

Campus Location:

Crawford Hall, 4th Floor
10900 Euclid Ave.
Cleveland
OH
44106

Mailing Address:

10900 Euclid Ave.
Cleveland
OH
44106-7019
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10900 Euclid Ave. Cleveland, Ohio 44106

216.368.2000
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