Employee Recognition - Staff Service Awards

Thank you for twenty-five years of service in 1998!

    CHRISTINE ASH obtained her undergraduate and M.B.A. degrees from Case. She began her career here on October 2, 1972, as a department assistant in geology. Over the years, she served as the financial officer for Case Institute of Technology, the Colleges, and her present position as director of administration and budget for the Case School of Engineering. In her present position, Chris oversees the engineering school's budget of $47.6 million, supervises an office staff, and interacts with administrators and faculty in the seven engineering departments. Over the past 25 years, Chris has been, and continues to be, a dedicated, loyal, and trustworthy employee. She serves regularly on numerous University committees. In addition to providing continuity for the financial management of the engineering school, Chris has eagerly and creatively spearheaded new programs for graduate student support and faculty rewards and incentives that will be instrumental in helping the school to achieve its goals. After putting in 10-plus hours in the office daily, Chris enjoys spending the few hours left in the day with husband Tim and their "kids" (Cairn Terriers) Radley and Jasmine.

    DOLLREATHEA F. DORSEY , or Doll as she prefers to be called, has been with the University since April 1973. Her first job was working with Mr. Constantine in Case's Printing Department. Doll came to Undergraduate Admissions in the spring of 1974 and has been with us ever since. This year, Doll has a record of perfect attendance, giving you an example of her dedication. Although Doll's position has gone through many changes, Doll has adapted well and is always willing to learn and grow. Doll plays a key role in the processing of international undergraduate applications, supervises travel itineraries, and because of her experience, knowledge, and constant willingness to help, Doll is called upon to help in the application process. If you happen to be on campus after 5 p.m. and see a light on in an office on the second floor of Tomlinson Hall, it's probably Doll working after everyone has gone. Doll is an exceptional worker, valued colleague, and a good friend.

    CELLESTINE FOMBY has been employed at Case's School of Dentistry for 25 years. She started September 5, 1972, as a dental assistant with the DAU program under the directorship of Dr. Ronald L. Occhionero. When the DAU program was discontinued, she began working in the Pediatrics Dental Clinic under Dr. David Johnsen, and can still be found there today. Celestine is a resident of Warrensville Heights, along with her husband, Larry. They have two sons, Lamar and Lorne, and a 3-year-old granddaughter, Taylor.

    LINDA HASSIK was destined to work in the University Library, although she began her Case career as a department assistant at SASS. After 12 years there, her library work experience from high school, college, and the public library made her a perfect match for joining the circulation staff at Freiberger Library. Beginning as a library assistant in the fall 1984 semester, her tasks revolved around tremendous paperwork and a card catalog. Responsible for daily overdues, she had to organize and punch cards on a long steel needle, spinning them to sort them. Those that fell out had to be organized again, verified, and then mailed. Today, she gathers computer-generated bills, verifies against online data, and simply puts the remaining ones in campus mail. Linda now works across many department functions, training student assistants, providing support for Interlibrary Loan and OhioLINK, Main Service Desk services, and along with other staff members, has assigned areas of responsibility for shelving modules in the 1.2 million-item collection. Linda's dependability is legendary, for library directors have come and gone without ever knowing a day where Linda did not open the library. (Our best detectives found only three days during 17 years when someone else had to open.) Where once she had to begin the day by turning on lights and unlocking doors, she now simply swipes her ID (the 2,200+ lights turn on by computer schedule) and waits for the door lights to turn green to welcome the 1,600 daily visitors. As she helps phone callers find their way to Kelvin Smith Library, and helps students figure out how to print from the Internet, she strives to be pleasant, courteous, and genuinely interested in the people who need her assistance. Linda welcomed the progress from paper card catalogs to computers and full-text electronic access. She has also welcomed the change from the close intimate nature of Freiberger to Kelvin Smith, which she views as "a very beautiful building." Linda's desire for efficient work, her dedication and loyalty, and her ability to change along with the organization surpasses the number of buildings, administrations, and technological changes of the past 25 years. When asked what the best times have been, her smiling voice says, "It's always been working with the public, with the students and the other staff. It's always been the public service."

    CYNTHIA R. HILL , known to everyone as Cindy, started working on the campus as a secretary at the School of Medicine in August 1992. She first worked in the syllabus office and later in the Office of Minority Student Affairs, the admissions office, and the registrar's office. After 20 years at the School of Medicine, Cindy moved to the School of Law, where she first worked for Associate Dean for Academic Affairs Calvin Sharpe, who was succeeded almost immediately by Wilbur Leatherberry. She has worked with Dean Leatherberry since then and also assists Bryan Adamson, the assistant dean for student affairs. She provides support and encouragement to the approximately 60 part-time instructors the law school employs to augment the full-time faculty. Cindy has been taking classes on campus and is constantly learning to use new computer software and network facilities. She recently moved from an apartment to her own house and is adapting to the pleasures and burdens of home ownership. According to Dean Leatherberry, "Cindy is unflappable. She gets the work done and maintains a cheerful, positive disposition even at the busiest, most stressful time. Students, faculty, and staff find her an effective problem solver and always a pleasure to deal with."

    SUSAN HILL has been a Case employee for 25 years, but her association with the University really began in 1969 as a graduate student in the English department. Susan earned master's degrees in both English and library science, and worked as a library assistant at the Allen Library before joining the staff of the Cleveland Health Sciences Library as a librarian in 1972. Since that time, she has worked in many departments at both the Allen and Health Center Libraries, and has been head of interlibrary loan since 1981. Susan is well known to the many people who use the Health Sciences Library, as well as to the larger library world. She has represented the library as a chairperson and an instructor in numerous regional and national organizations and has made major contributions to the sharing of library resources. Throughout the years, Susan has been an active and enthusiastic librarian and has played a major role in shaping the library's services. Susan lives in Ashtabula County and probably has one of the longest commutes of any Case staff member. She still finds time, however, to grow spectacular flowers and create beautiful dried flower arrangements.

    MAUREEN KOVACH joined Case in October 1972 as a research assistant in the Department of Pediatrics, Division of Medical Genetics at MetroHealth Medical Center. Over the past 25 years, she has been consistent in her search for excellence. Mrs. Kovach has demonstrated responsible leadership in carrying out her work. This has resulted in cohesion and a great esprit de corps for the laboratory staff and faculty with whom she works. In addition to demonstrated excellence in job performance, she has contributed intellectually to the research carried out in our laboratories. These contributions have been acknowledged by authorship on several papers: 

    1. Schafer, I. A., Sitabkha, L., and Pandy, M. Isolation and Preliminary Characterization of Proteoglycan Agfregates from Cultured Dermal Fibroblasts. J. Biol. Chem. 259:2321-2330, 1984. 
    2. Schafer, I. A., Pandy, M., Ferguson, R., and Davis, B. C. Comparative Observations of Fibroblasts derived from the Papillary and Reticular Dermis: Growth Kinetics, Packing Density at Confluence and Surface Morphology. Mech. Ageing Dev. 31:275-293, 1985. 
    3. Schafer, I. A., Shapiro, A., Kovach, M., Lang, C., and Fratianne, R. C. The Interaction of Human Papillary and Reticular Fibroblasts and Human Keratinocytes in the Contraction of Three-Dimensional Floating Collagen Lattices. Exp. Cell Res. 183:112-125, 1989. 
    4. Schafer, I. A., Kovach, M., Price, R., and Fratianne, R. C. Human Keratinocytes Cultured on Collagen Gels Form an Epidermis which Synthesizes Bullous Pemphigocid Antigens and alpha 1 beta Integrins and Secretes Laminin. Type IV Collagen and Heparin Sulfate Proteoglycan at the Basal Cell Surface. Esp. Cell Res. 195(2): 443-461, 1991. 
    Her exemplary service to faculty, fellows, residents, and students has contributed significantly to the Division of Human Genetics at MetroHealth Medical Center and Case's School of Medicine. Maureen will continue to grow in laboratory competence, learn and contribute to the research program of this University.


    PHYLLIS R. LIE began her employment at Case as an accounting clerk in the student loan office in June 1973. She transferred and was promoted to a department assistant in the Department of Medicine in September 1976. She held that position until December 1979, when she transferred and was promoted to an administrative assistant I in the Department of Orthopaedics. In January 1988 she was promoted to her current position as a department administrator II/research coordinator in the Department of Orthopaedics. Phyllis has been instrumental in the coordination of the budgeting and expense tracking for the Department of Orthopaedics, which has held the number one and two positions in NIH funding for orthopaedics in the United States for the past 3-4 years. This increase in funding has required a person knowledgeable in the areas of research record keeping and personnel policies, which Phyllis has filled very successfully.

    JOEL MAKEE , a 1969 graduate of the Case School of Law and a loyal Tribe fan, has served as University attorney since 1973. He is the University's attorney of record, is the principal legal advisor to the president and other senior officers and to the Board of Trustees, and manages the involvement of external legal counsel. In addition to supervising the staff of the University attorney's office, he is also responsible for oversight of the Case immigration office. He is widely known as an expert on legal issues facing universities and other non-profit organizations.

    RICHARD A. MASLEY began work in the Department of Pathology in 1972, upon graduation from high school, assisting in preparation of slides for teaching medical students. Richard is now the sole individual charged with the responsibility for preparing and maintaining all the teaching slides in the medical school, as well as coordinating the pathology component of the teaching committees in the core academic program. His expert work is highly valued by the medical students and faculty. He is completely committed to his work, and particularly devoted to working with the students. Over the years Richard has attended classes at Case and, recently, received a bachelor's degree in accounting. Now that he has earned his degree, he and his wife, Rosanna, will no doubt have more time for sailing and spending time with the newest member of his family, a young bearded collie.

    PHILLIP MONROE , better known as "Stretch" by his co-workers, has been a loyal and dependable building service worker, always willing to go that extra mile. In the 25 years since he has been with the University, his dedication and years of service to the department have been deeply appreciated and this recognition is well deserved.

    ROSETTA PHILLIPS began her employment with Case on September 11, 1972. She worked as the telephone operator, receiving calls coming into the University via the University's main telephone number, along with answering on-campus calls placed to the operator by faculty, staff, and students. Throughout her 25 years of dedicated service, she became a conscientious and valued employee. Rose eventually took on additional responsibility by receiving, logging, and tracking all the telephone repair reports on campus. Rose officially retired from the University May 1, 1998. This recognition is very well deserved, and seems a fitting way to close this particular chapter in her life. Rose left a void that will be hard to fill, but her co-workers and friends share in her excitement as she begins writing this new chapter. 

    DORETHEA (DEE) RHYM began her career at Case in 1972 in the admissions office of the School of Medicine working with the legendary Dr. "Cactus" Jack Caughey. Today, she is in charge of applicant records in the same office, maintaining order in the potentially chaotic flood of over 7,000 applications each year. It is estimated that Dee has handled a million pieces of paper in her career -- applications, letters, checks for application fees -- and she has never lost a single applicant! Dee is known for her tact, often amazing her co-workers with her ability to soothe an anxious applicant or, more importantly, an anxious parent of an applicant. Dee's voice is one of the first ones a future student hears and her kind, attentive approach is, no doubt, part of the reason for the phenomenal success Case School of Medicine has in attracting top students.

    DENNIS RISEN has been with the University since 1967, when he began as a freshman in the computer engineering department. Little did he know he'd still be here 31 years later. In the 25 years he has been with the University as a staff member, Dennis' roles and responsibilities have focused on providing computer, communication, and telephone service to the campus community. Since accepting his first position as programmer in the information sciences department in October 1972, Dennis has assumed a variety of roles with ever-increasing responsibility. These included the staff position of senior system engineer, management positions of engineering manager in the A. R. Jennings Computing Center, assistant to the vice president for information services, and his current role as assistant director of CWRUphone services. Despite significant changes in computing and communications technology and organizational structure changes at Case during his tenure, Dennis has been able to change with the times, to maintain a high quality of professionalism, and to dedicate himself and his staff to providing excellent service to clients. Through the years, Dennis' insight into cost saving alternatives has saved the University millions of dollars.

    JANET ROBERTSON began her employment at Case as a secretary in the Department of Physiology (now Physiology and Biophysics) on August 2, 1972. Prior to that, Janet had been a student at Kent State University, and has also worked briefly at the School of Applied Social Sciences. She has served with distinction through a succession of three chairmen, providing the necessary administrative continuity for the department. Her skills as an administrator have been very critical in ensuring the growth and continued success of the department's rebuilding phase initiated in 1986. She currently is responsible for managing an annual operating budget in excess of $10 million. Janet was the first African-American departmental administrator appointed at the School of Medicine. She served on the Staff Advisory Council during its first year and was on the subcommittee which recommended the establishment of the President's Award for Distinguished Service. Janet has been active in the Administrators Forum, and has served on a variety of ad hoc committees within the Institution. Because of her in-depth knowledge of federal, state, and private agency funding regulations, other administrators frequently seek Janet's counsel. More recently, she was instrumental in the design of a new health plan for post-doctoral fellows. Janet is a humane and caring person who is valued by faculty co-workers, post-doctoral fellows, students, and faculty alike. Despite the demanding nature of her position, she is always friendly, cheerful and helpful. Her compassion and willingness to help others extends beyond the confines of the University. Besides being very active in the Boy Scouts of America, Janet is the treasurer for her church, serves on the Eastside Parish Council, and organizes a food drive every fall for needy families on Cleveland's east side. This year the Department of Physiology and Biophysics conferred upon Janet its first Annual Award for Outstanding Service. The department congratulates Janet on her 25 years of employment, and is deeply appreciative of her many years of dedication and commitment.

    SONIA SOLOMONOFF joined the Case staff in March 1973. She held positions at Sears Library, Freiberger Library, and the Music Library, including one year as acting director of the Music Library. After receiving her M.S.L.S. degree from Case's School of Library Science in May 1978, Sonia joined the staff of the Law Library in February 1979 as catalog librarian. During her years with the libraries on campus, she has witnessed many changes. In addition to her other accomplishments, Sonia deserves a great deal of credit for overseeing the creation and maintenance of the law library's portion of Case's on-line catalog. Her unvarying cheerfulness and the creative ideas she brings to the library make it a pleasure to work with Sonia. She is a conscientious and dedicated librarian, and her contributions to the Law School and to the University are genuinely appreciated.

    FLORA MOZELL STUART 's entire Case career has been with University Library, where she has witnessed tremendous change. In her early technical services days, one person did but one task, and the staff was twice as large as it is today. Technological tools were typewriters and telephones -- she had to call every day for the currency exchange rate in order to process international publisher's bills. Mozell lived through the remodeling of Freiberger Library, and moved into the circulation department, where the computer's only function was to check out books. Overdue book fines were still done by hand, however, and a "really big day" in overdue fines for the campus was $13. There were no automatic security gates, but a young man (now a reference librarian at Kelvin Smith) sat at the door to check books as patrons exited. Over the years, Mozell has seen books move from dumbwaiters to 29-plus miles of compact movable shelving, and she has progressed from spinning and sorting paper overdue bills on long needles to accessing patron overdue information via the Internet. She endured bar-coding 1.2 million items, moving from a small space where she had to share a desk and had no computer into the "Library of the Future," where she has to assist patrons who connect laptops to ports. From technical services to circulation, to supervision of Main Service Desk staff, her library environment has changed dramatically, and is now technology-driven and user-centered rather than task-centered. When asked what the "best times" were, Mozell quickly and emphatically said it was when computers were introduced, allowing her to work more efficiently. The University Library has enjoyed Mozell's loyalty and dedication for 25 years, and does not count her best contributions in the number of different buildings or directors, but rather in the number of people who have come to know the library through her congenial personality. Her reflections on the past 25 years reveal the favorite part of her work: "I know a lot of people come and go, but I've always enjoyed the family-type atmosphere in the library.... People are concerned with each other."

    INELLS TONEY started her affiliation with Case in the late 1960s as a student majoring in history and working at the University Bookstore, assisting with general office duties. Inells began her full time position in 1973 at the bookstore and continues to be a valuable staff member. Throughout her 25 years of service, she has held a variety of positions that have increased her responsibilities and utilized her experience. In the textbook department, Inells has been a sales clerk, supervisor, buyer, and is currently manager of the department. One of her favorite challenging memories is when the bookstore was moving into its current location. The customers would request books at one location, and she would use a walkie-talkie to have the books brought down from the Thwing Ballroom. When Inells is not at work, she enjoys gardening and has extensive collections of dolls and bears. She has been a dedicated, loyal, and caring employee at Case.