CWRU Links
Contact Us

 

If you have questions about specific line items on your account, please contact:

Area of Concern

Email

Phone

Financial Aid (available, awarded or pending, and refunds)

financialaid@case.edu

 

216.368.4530

Account balance, payments, financial “hold”, SIS for financials, tuition, late fees, withdrawal refunds, account statements, third party credits, wire transfers, 529 and other prepaid college funds

StudentAccounts@case.edu

216.368.2226

Lost Keys, ID Cards, Parking Cards

accessservice@case.edu

216.368.2273

One-to-One Membership Fee and Sales Tax

onetoone@case.edu

216.368.1121

Study Abroad

studyabroad@case.edu

216.368.2517

Tuition Waivers

(students, employees, and dependents)

tuition-waiver@case.edu

216.368.3166

Housing

housing@case.edu

216.368.3780

Meal plan and CaseCash

mealplan@case.edu

216.368.5844

University Health Service

healthservice@case.edu

216.368.2450

Collection Accounts

Collections@case.edu

216.368.4308

Student loans (payments and administration)

loans@case.edu

216.368.4300

Other loans (Direct Loans, Private Plus, Parent Loans Applications and Issuance)

financialaid@case.edu

216.368.4530

Please note: Federal privacy regulations dictate that questions specifically about Students can only be used by students and their Authorized Users.  If you are a parent or other payer on a student's account, the student must establish you as an Authorized User in order for your questions to be answered.  Please see instructions in the Student Financial Guide.

On Campus or by Mail

Student Financial Services
Case Western Reserve University
10900 Euclid Avenue
Yost Hall, Room 145
Cleveland, OH 44106-7043

studentaccounts@case.edu

Hours & Phone

Monday - Friday
8:30am - 5:00pm

216.368.2226