SIS Upgrade

1. Internet Browser Settings - Clearing your Browser Cache

The university performed an upgrade to the Student Information System on August 14, 2011. Following the upgrade, users need to clear their browser cache prior to logging into SIS. To view instructions on how to clear your browser cache, please click here. Contact the ITS Service Desk for help at 216.368.HELP (4357) or email

2. Menu Location Change

The menu that was formerly on the left-hand side of the page is now located at the top of the page. Please note that the Faculty Center and Student Center themselves have not changed, nor has the menu’s hierarchy and organization. Please see the screen shots below for an illustration. If you have any questions about the new menu layout, please contact

3. More information

For more information about the upgrade that was performed on the Student Information System, please click here.