|
General
Student Information
Advising Holds
General
How do I access the new Student Information System (SIS)?
Go to www.case.edu/erp/sis and log in with your Case network ID and password.
When can I access the new Student Information System (SIS)?
SIS is available 24/7. However, system maintenance will occasionally be required. This will occur during the 3am to 6am maintenance window and will be announced ahead of time.
Who has access to the new Student Information System (SIS)?
As of the initial release date, faculty of record and advisors of record can access the Faculty Center. Students can access the Student Center." There will be a way for department reps to release advising holds and grant course permissions, but that functionality will not be available until May 2008.
What does it mean when I get the message “Your User ID and/or Password are invalid?"
It could mean that you have not yet been assigned access to the new system or that your network ID is not yet activated. For assistance, please contact erpsis@case.edu.
What can I do as an instructor?
You will be able to view your teaching schedule, both in a semester and weekly grid view, view your final exam schedule, view your class rosters (with or without student photos), send e-mail based on your class roster, issue permissions and overrides for enrollment requirements (e.g. prerequisites) and class limits, submit midterm and final grades and more.
What can I do as an advisor?
You will be able to view your advisee roster, release advising holds, view individual advisee academic data such as cumulative grade reports and more.
How do I change the default semester in my Faculty Center?
On the left-hand menu select "Set Up SACR," and then "User Defaults." On the page that appears, first select a default career by clicking the lookup icon (magnifying glass) next to Academic Career. The career you choose will be the career that defaults in as a search criteria when you go into Class Search through SIS. If you use the public Searchable Schedule of Classes, this career will not default in. After you select a career, click the lookup icon next to Term, and choose the term you would like to have as the default. You will likely want to update this each term.
How can I see a complete list of what's being offered for the semester?
At this time that functionality isn't available, but a printed schedule of classes will be made available soon.
How can I see enrollments for all the courses my department is offering?
In SIS, choose Reporting Tools from the left-hand menu and then Query. Select Query Viewer, then click Advanced Search in the frame on the right. Next to Folder Name enter "statistics" and you'll get two queries that can be used to look at enrollment counts. If you want all of an academic organization's courses, use the COUNTS_BY_ORG query. If you want courses by subject area, use the COUNTS_BY_SUBJ query. Enter the term and org/subject codes or use the lookup icons to the right of the text boxes to identify your search criteria. Click View Results.
If you do not have access to this function, you can email reghelp@case.edu for enrollment counts.
Where can I go for more information?
Student Information
Where do I find my advisees' PINs?
PINs are no longer needed for the new Student Information System (SIS). Instead, advising holds are placed on student records and advisors remove the holds. Advising holds can be seen on the advising roster a few weeks before students register. See below for more on Advising Holds.
What is the Student ID number?
The Student ID numbers is a system assigned unique number that identifies each student. The new SIS no longer relies on SSN as a unique identifier. You will see the student’s ID in the Faculty Center in several places, including class roster and on advisee data.
How can I be allowed to see my missing advisees?
If you have more than 10 advisees, you will have to click on the View All button on the top line of the advisee table and all of your advisees should appear. If not, contact the following offices so that student records can be updated to show you as the advisor of record.
I am unable to view my advisee's transcript. After I enter the report type and click "view report," it says "processing," but nothing happens. How can I view the transcript?
It is likely that your browser's pop-up blocker is preventing the transcript from opening. If you are using Internet Explorer, go to Tools, Internet Options, and choose the Privacy tab. Under Pop-up Blocker, click Settings and add sis.case.edu to the Allowed Sites area. For more information or for help with another browser type, contact the help desk at 216-368-4357.
Are course prerequisites enforced?
Yes, if the department has designated prerequisites as enforced, the new student system will prevent registration unless course prerequisites have been met. Instructors have the capability to individually grant overrides for prerequisites on a student by student basis. Please see Granting Permissions and Overrides for more information.
How do I grant permissions for my section of a course?
On the Permissions page, all sections of the course will be listed including sections taught by other instructors. You will need to scroll through to find your section and grant the permission there. For detailed instructions, see Granting Permission and Overrides.
Do we have to enter grades on Blackboard for the students to be able to see their final grades?
At this time, final grades from SIS will be available for students to view from their student centers. In future phases of the project, we would like to be able to make grades also viewable from Blackboard.
When will administrative personnel have access to view student information?
The project team is working on a way to provide this kind of access for department administrators. In the mean time, grade reports and DPRs are still available through my.case.edu. For department representatives needing access to release advising holds or grant class permissions, please have the department chair send a message to reghelp@case.edu so that we can assist.
When a student puts a class in his Shopping Cart, does it hold a slot for the student in the class?
No, it does not. Nor does it place the student on the instructors class roster.
Will the system allow a student to register now for a fall course when the student will be taking it's prerequisite this summer?
Yes, as long as the student registers first for the course that is the prerequisite. For example, the student would need to register for MATH 123 for summer before registering for MATH 124 for fall.
Advising Holds
How do I release an advising hold?
For detailed instructions, see Releasing an Advising Hold.
Can I release an advising hold for a student to register for the summer term, but not fall?
No. One hold is now in place for both summer and fall and releasing that hold allows the student to register for both terms. Students select the term for which they are registering once they login to the system, unlike the old system where the PIN determined the term for which they were registering.
How do I restore an advising hold?
Advisors may request that holds be restored by sending a message to reghelp@case.edu. If possible, the request should contain the student's name and student ID.
Is the hold placement process automated?
Yes. Twice a year, there is a batch process that runs prior to registration that automatically places advising holds on students eligible to register for the upcoming term(s).
I advise a student with two majors. Is there a separate advising hold for each major?
No, there is only one advising hold per student regardless of the number of majors, degrees or careers the student may have.
How can a department designate or representative receive access to release holds or grant course permissions?
The department chair should send a message to reghelp@case.edu with the full name and NetID of the person to receive access.
|
