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Chapter 5: Facilities and Services

LIBRARIES*


The libraries on the Case Western Reserve University campus welcome you! Case Western Reserve libraries are members of the Association of Research Libraries and participate in OhioLINK, the award-winning academic state consortium. Your Case Western Reserve ID card is the only card needed for borrowing privileges at any of the university or OhioLINK libraries and for card-swipe evening access to the Kelvin Smith Library and the Health Center Library. Detailed information on hours, services, and policies for each Case Western Reserve library is available on the individual homepages-select "Libraries" from the Case homepage.


Kelvin Smith Library (KSL)


KSL supports the undergraduate, graduate, and professional programs of the College of Arts and Sciences, the Case School of Engineering, and the Weatherhead School of Management. The Kelvin Smith Library at 11055 Euclid Avenue, also encompasses the Kulas Music Library in Haydn Hall, the Astronomy Library in the Sears building, and the Retrospective Research Collections Center (RRCC) at 10620 Cedar Avenue.


Situated in the "Heart of the Campus" next to Thwing Center, the KSL opened in 1996 and houses a 1.7 million-volume collection on 30 miles of compact movable shelving. Collections include monographs, journals, theses, newspapers, a 6,000-item video collection, DVDs, and more. The library features gracious spaces for study and group collaboration, with nearly 900 comfortable seats, quiet study rooms, a variety of study carrels, and group study rooms.


Every seat in the Kelvin Smith Library has access to electrical ports, a wireless network, and selected study tables on the 1st and 2nd floors are hard wired for network access (Cat5 cables can be borrowed at the Main Service Desk). Network access provides high-speed connections to the Internet, the Case Software Center, approximately 31,000 electronic journals, nearly 300 electronic databases, and thousands of full text information resources. Two electronic classrooms are available for hands-on or presentation instruction. These classrooms are also the setting for the CASELearns education programs explained in greater detail below.


The Special Collections Department on the 2nd floor of the Kelvin Smith Library collects manuscripts, rare books, and separate collections of the works of particular genres or authors. The library is also a depository library for U.S. Government publications. The Preservation Department maintains the collection, overseeing repair and binding, and also leads digital preservation projects. The library also houses the Library Administration and processing offices.


The Kulas Music Library


The Kulas Music Library, housed in nearby Haydn Hall, contains music books, journals, scores, sound recordings, plus listening equipment and compact disc players. The collections, staff, and services are conveniently available to the students and faculty who have offices and classrooms in Haydn Hall.


The Astronomy Library


The Astronomy Library, located in the Sears building, is nationally noted for its collections. It has star charts, atlases, journals, books, and observatory publications.


The Retrospective Research Collections Center (RRCC)


The Retrospective Research Collections Center (RRCC), located nearby on Cedar Avenue, stores older, fragile, and lesser used materials from all KSL collections. Materials are retrieved to Kelvin Smith Library on weekdays; and anyone may make an appointment to browse the collection, make photocopies, or work from large older volumes. Appointments are necessary (368-4319) to visit RRCC, and a staff member will be available for assistance. The library also participates in Iron Mountain National Underground Storage, offsite remote storage services for brittle or damaged materials. These items are retrieved on weekdays from this facility. The Library Catalog indicates the location of these various off-campus materials, and all may be retrieved via an online retrieval request form on the library's homepage.


Library Catalog


More than reflecting just the holdings of the Case Western Reserve libraries, the Library Catalog also has quick pulldown links to electronic resources that are available for everyone in the Case Western Reserve community to use. It also offers quick links to three affiliated libraries in the area-The Cleveland Institute of Music (CIM), The Cleveland Institute of Art (CIA), and the Siegal College of Judaic Studies (SCJS). The KSL homepage "Services" link offers more information on borrowing and visiting privileges for these institutions. The "Libraries" link also features quick links to the telnet version of the Library Catalog and the two largest local library consortiums, Cleveland Public Library and its CLEVENET network and the Cuyahoga County Library system, both award-winning library systems.


Renew your books online! You have a Case Western Reserve library account; and once you choose and enter a PIN, you can use the "View Your Library Record" from the Library Catalog to see the due dates of your Case Western Reserve and OhioLINK materials, renew materials, view fines, and check the progress of materials that you have ordered from the OhioLINK Central Catalog. KSL recognizes the extensive research needs of its faculty and offers a one-year, one renewal, fixed due date for books checked out from KSL and the Law Library. All faculty, students, and staff at Case Western Reserve University enjoy library privileges from Case Western Reserve University and OhioLINK and are responsible for the policies and fines generated by the systems. Overdue and retrieval notices are generated to your @case.edu email from the Library Catalog, making it easy for you to monitor your library materials from all libraries. Check the library homepage for more information on loan privileges on various materials.


The Library Catalog also provides quick links to Course Reserves, Electronic Reserves, electronic information resources such as indexes and abstracts, full text resources, nearly 6,000 electronic journals, and digital projects. Quick links to the Case Western Reserve libraries allow you to find services, departments, and the KSL's "What's New'" column on the homepage, a helpful resource for network alerts, new resources, events, and announcements. All computers on campus have access to these information resources, which are also available via remote access on any web browser. Remote access from home or while traveling is possible at a variety of levels. Free VPN (Virtual Private Network) information for all the Case Western Reserve and OhioLINK resources is available at www.case.edu/dir/computing.html.


Remote access for OhioLINK resources is available from any web browser, if you have chosen and entered a PIN in your library account.


OhioLINK Services


Case is a founding member of OhioLINK, the award-winning statewide consortium of 84 Ohio colleges, universities, and the State Library of Ohio. The OhioLINK Central Catalog also displays the catalog of CRL, the Center for Research Libraries. Case Western Reserve faculty, students, and staff have access to 31 million items beyond the Case Western Reserve libraries, with the ability to order items directly from the catalog. All OhioLINK member libraries support onsite borrowing privileges-simply present your Case Western Reserve ID card; and if your Case Western Reserve library account is in good standing, you can visit any OhioLINK library and checkout materials directly.


When the Library Catalog does not have the item you need (or it is checked out or is otherwise unavailable for circulation), simply select the OhioLINK button to re-send your search to the Central Catalog. If available at OhioLINK, order it online, choosing any Case Western Reserve library pickup location that is convenient for you! Generally, materials are delivered within 3-5 days.


Additionally, OhioLINK membership offers Case Western Reserve users access to over 100 electronic databases for research needs, including medical, legal, and a Digital Media Center for images and multi-media resources. Through multi-discipline databases such as Lexis-Nexis, Case Western Reserve researchers can access thousands of full text resources, including newspapers, trade journals, wire transcripts, business publications, federal regulations, and public records. Other databases support results-export to email and bibliographic management software; and the EJC (Electronic Journal Center) features email alert options for table of contents. More information about OhioLINK, including member lists and services, are available at www.ohiolink.edu.


Loan Periods


KSL partners with the Case Western Reserve Law Library to offer faculty one-year loan periods for books from the two libraries. Books may be renewed once and have a fixed due date each year, due the first day of spring semester finals.


Interlibrary Loan Services


KSL is an OCLC library and offers ILL services to faculty, students, and staff of the schools it supports, bringing research materials to Case Western Reserve researchers through cooperative arrangements with other libraries, including the Center for Research Libraries, the British Library Document Supply Center, CISTI, and commercial vendors as appropriate. KSL uses the highly automated and sophisticated ILLiad software to offer ILL services. ILLiad is an online service offering researchers real-time tracking of their requests on a customized, personalized ILLiad page and a history of completed or canceled requests, much like commercial sites like UPS.com or online airline accounts. Automated notices are emailed throughout request process, as appropriate. Register your ILLiad account once and then just use your Case Western Reserve ID and a password of your choice to access your account and submit requests. More information, including the form, is available on the "Forms" link on the library homepage.


Course Reserves


KSL provides reserve services for faculty upon request. Use the Library online reserve form to choose loan periods for books, book chapters, or articles. You may also elect to have articles placed on electronic reserve for 24/7 remote access. Advance notice is required for traditional reserves and especially for electronic reserves. More information, including requirements, copyright compliance, and staff assistance for course reserves is available under "Services" on the library homepage.


The Samuel B. and Marian K. Freedman Digital Library, Language Learning and Multimedia Services Center


Located in the KSL, the Freedman Center integrates information technology, scholarly communication, and instructional opportunity across campus.


Reference Services


KSL offers reference services in a variety of ways. Professional librarians staff the reference desk and phone when you are on campus, assisting you with search strategies on new online resources or traditional print resources. Requests can also be made via email or through the Ask a Librarian


Faculty Librarian Liaisons


KSL's librarians are skilled subject-specialists, providing faculty with ongoing opportunities to learn about the services and collections of the library. A librarian is appointed as liaison to each academic department, and each department formally designates a faculty member as a faculty liaison. This partnership maintains communication between the library and the departments and faculty for discussion on new purchases, services, and library news. Additionally, the library works closely with the Faculty Senate Committee on University Libraries, meeting regularly throughout the year. Check with your department chair for the name of your librarian liaison.


CASELearns Education Classes


Instructing faculty and students on how to use the library and its resources has always been central to the mission of an academic library. Today's new information resources require ongoing exploration and assistance to maintain current research skills. Through the CASELearns program, KSL partners with Instructional Technology and Academic Computing (ITAC) and with support from the Department of Human Resources to provide a broad offering-from searching the electronic research sources, smart web searching, to the latest information on using specific research tools and databases. Additionally, classes are offered on copyright, Blackboard courseware, digital media, web page creation tools and skills, and popular software such as Excel, PowerPoint, and bibliographic management tools. The Freedman Center offers instruction on new digital technologies to enhance your instruction, including scanning, digital movies, and multimedia technologies. (See the ITS section of the handbook for more information on ITAC's services.)


These information services are designed to motivate participants to investigate and utilize new instructional strategies, with staff to assist in using the new technologies to enrich the traditional classroom experience. More information about CASELearns and the Freedman Center is available on the KSL web site.


Library Homepage


The KSL homepage is the answer to almost any question or service you need. From online forms for a multitude of services to department and contact listings, it offers quick access to people and resources. Check library hours, reference hours, and phone numbers for many services. For highlights on digital projects, quick links to specialized tutorials and subject guides or the newest "What's New'" column, it's a wealth of information at your fingertips



Additional libraries support graduate and professional programs:


Cleveland Health Sciences Library


The Cleveland Health Sciences Library collection consists of books, journals, theses, government documents, audiovisual items, CD-ROMs, and electronic resources. The Allen Memorial Medical Library (at the corner of Euclid Avenue and Adelbert Road) houses the clinical materials as well as older volumes of all CHSL journals. The Dittrick Medical History Center collection in the Allen also contains archives, rare books, and artifacts for research in the history of medical technology. The Health Center Library (in the Robbins Building of the School of Medicine) supports the research and curriculum needs of the basic sciences, biology, dentistry, medicine, nursing, and nutrition. All audiovisual materials and CD-ROMs are located at the Health Center Library. Interlibrary loan services are available online via the CHSL ILLiad system and/or the Loansome Doc service in PubMed. All electronic journals and databases are accessible through the Case Western Reserve network or VPN remote authentication.


School of Law Library


The Law Library supports the curriculum, instructional needs, and programs of the Law School and is a resource for the university community. The collection supports the Law School's six Centers of Excellence including special collections in law and medicine, international and foreign law, and intellectual property. The library is a selected U.S. government depository and a depository for Canadian government documents. Many legal information databases are available via the University's research database page on the University Libraries web page. Of special note are Lexis/Nexis Academic Universe and Lexis/Nexis Congregational Universe.


The Lillian F. and Milford J. Harris Library


The Harris Library is located in the Mandel School of Applied Social Sciences. Its collection supports the school's curriculum and research interests with an emphasis on social work, social welfare, and management of human service agencies. The library is available for use by Case Western Reserve students, faculty, and staff. The loan period of 28 days applies to all categories of university borrowers, including faculty. The website provides additional information about Library services.



*Updated 9/1/05