INTErNational student fellowship

Airport Pickup

Download Request Form Here

Please fill the form, expressing your request for airport pickup and/or temporary housing and email it back to us. Please fill in as much information as you know as it will help us serve you better and it will make your transition to Cleveland a more pleansant experience.

Once we have scheduled a volunteer to receive you at the airport, we will follow up again with another email to confirm the pickup, giving you the name and telephone number of the person who will pick you up from the airport.

Our airport pickup person will meet you at the baggage claim area. He/She will be holding a sheet of paper with your name on it along with our organization’s name - ISF. Go up to that person and introduce yourself. You are almost at your new home now!

If for some reason, (due to traffic or bad weather), your pickup person is late, please stay around the luggage claim area. You can also make a phone call to us from any of the public phones along the baggage claim area (you will receive our c/o number when we confirm your airport pickup).

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Special considerations:

If your first point of entry to the United States is NOT Cleveland:

• Due to privacy laws here in the US, our volunteers will not have access to information as to what alternate flight you are taking due to missed connections.
• Because of the lengthy immigration process at many airports, we REQUIRE you to call the person picking you up AFTER clearing Immigrations and Customs at the airport of arrival in the US. Only then will we know if you are able to catch the connecting flight into Cleveland.
• We will NOT go to the Cleveland airport until we hear from you. In order to make the call, you can purchase a phone card from inside a shop at the airline terminal. The least expensive phone cards are around $5 or $10 dollars. We will provide the phone number of the person picking you up when we confirm pickup arrangements.

If your first point of entry to the United States is Cleveland:

• If your first point of entry is Cleveland (i.e. this is the first US airport where you land), we will come to the airport only after you clear Customs and Immigration.
• You will call your contact person listed in the email confirmation, stating you have arrived and cleared Customs in Cleveland. However, there is no need to purchase a phone card. Phone calls are local for the Cleveland area and will cost 50 cents. Clearing Customs and Immigration can take anywhere from ½ hour to one or even two hours, depending on the number of people traveling, the number of immigration and customs officers available etc. Please try to understand that we are doing this to minimize inconvenience to our volunteers who often show up at the airport only to find that the student did not arrive on the flight as scheduled.

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