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Case Western Reserve University

VOICE
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IP

 
 

VoIP Features

 

New features that are available at no charge to all VoIP users include:

Feature

VoIP Phone

Analog Phone

Caller ID

Yes

If Caller ID capable

Call Waiting

Optional

If CID on CW capable

Conference Calling

Up to six parties

Up to six parties

Call Forwarding

Yes

NA on student shared lines

Redial last outgoing number

Yes

If redial button on phone

Call Transfer

Yes

Yes

Call Logs

Yes

If capable

Message Waiting Light

Yes

Light NA on student shared lines

Hold

Yes

Yes

One touch access to Voice Mail messages

Yes

Yes

Speed Dial Lists

Yes

If capable

 

Features available only on VoIP phones
  • Customized ringing tones
  • One-touch soft keys to turn features on and off - no need to remember * or # feature codes
  • Line indicators on multi-line sets show when a line is being used and which line has a voice mail message
  • Access to an alphabet-based campus directory using the phone display
  • Soft keys that change as the call progresses, reminding the user of various options during a call (i.e., Conference, Transfer, Park, Call Forward, etc.)
  • User controlled options for Speed Dial lists and forwarding options
 
 

Page Last Updated: Monday December 15, 2008 at 15:16:22