Cisco Jabber Video is a desktop TelePresence client that enables individuals with a webcam to participate in TelePresence meetings from their Macintosh or Windows computer. Students can download the public version of the Cisco Jabber client for free at ciscojabbervideo.com. Faculty and staff should contact Videoconference Services through help@case.edu to request an enterprise license and account.

Jabber can easily connect with other Jabber users and TelePresence technology, such as Cisco TelePresence Sites (CTS). To dial another Jabber user, enter their user name followed by @case.edu (faculty and staff) or @jabber.com (students). To call a CWRU bridge or videoconference site, enter a ten digit number followed by @, e.g., 216.754.2102@case.edu.

To communicate with videoconferencing endpoints that use IP addresses, such as Scopia users and Polycom, LifeSize, Scopia Room and Tandberg units, the Jabber user and other participating endpoints must be able to dial a special bridge number that can be reached by both TelePresence and IP numbers (e.g., and 1.216.754.2102). Please fill out the Videoconference Request Form for assistance in coordinating a bridge connection.

Jabber User Guide