The main benefit of Unified Messaging is convenience. You don’t have to pick up the phone and listen to your voicemail messages and then go to your computer and read your email messages. Instead, both voicemail and email messages can be handled simply by checking your email. This is a real advantage when you are traveling or out of the office – all of your messages are collected in one place. Whether you VPN into the Case data network, or use Case WebMail, you have access to all of your messages in one place. |