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Case Western Reserve University

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A to Z of ITS

A to Z of ITS is a comprehensive index of services provided by Information Technology Services at Case. The list is organized alphabetically and, if relevant, cross-references related materials. If you cannot locate the ITS service you need in this list, or if you have suggestions for additional items, please contact itsweb@case.edu. We will ensure that appropriate additions and timely updates are made to this listing. Should you need further assistance, please contact the Help Desk at 368-HELP or help@case.edu.


A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

 

 

        

A [top]
Acceptable Use Policy
Access Services*
Active Directory
Adware
Affiliate ID
Anti-Virus Software
Audio-Visual Services / Event Support
Automated Alerts and Notifications
AV Consulting, Design, Engineering
AV Maintenance & Repair

B[top] Backup and Recovery Service (backup your system) 
Blackboard
Blog
Building Locator
Buy Computers
Buy Network Hardware
Buy Phone/Calling Plans

C[top]
Calendar
CaseLearns
CaseOneCard Program
Case.TV
Cellular Phones/Plans
Class Schedule Search
Computer Specifications
Computer Labs
Carbonite
Courseware

D[top]
Data Warehouse
Directory

phone # and email address lookup, update your directory information

E[top]
Email

affiliate account, alias, filtering, forwarding, Mac. OS X Mail, mailing list, Mozilla (Thunderbird) mail, Outlook, preferred first.lastname address, POP vs. IMAP vs. Webmail, quota, spam control (junk mail control), Sympa list service, virus protection, Webmail
Emergency Notification
         Equipment Rental
(see Audio-Visual Services / Event Support)
ERP
Financials, Human Capital Management (HCM)
eStore
computers, cell phones/calling plans, high speed Internet services, technical support packages

F[top]
Faculty Support from ITAC
Freedman Center*

G[top]Google Apps

H[top]
Help

Dell hardware support, Help Desk, PerceptIS, student technology consultant, technical support packages, walk-in centers
Help Desk
Human Capital Management (HCM)
High Performance Computing
Hostname
self registration (Student), self registration (faculty & staff), change, lookup registered system, release registered system, MAC address, off-campus hostname request

I[top]
Information Security

adware & spyware, anti-virus software, guide, firewall, password (see Password), quarantine network, security alerts, SSL certificates service, updates and patches, virus
Information Security Guide
Instant Messaging
Instuctional Technology and Academic Computing (ITAC)
Internet 2
ITS Consulting
faculty support, student technology consultants
ITS publications
IPTV

J[top]

K[top]
KSLearn*

L[top]
Leaving Case

M[top]
MAC address
Mailing list
Mediavision Courseware
Mediavision Dashboard
Mediavision Production Studio
Mobile Phones/Plans
MyCase Portal

N[top]
National LambdaRail
Network ID

activation, password (see Password)
Network Registration
self registration (student), self registration (faculty & staff), hostname change, lookup registered system, MAC address, release registered system, off-campus hostname request, static IP request, static IP release, static IP renewal, wired network physical connection
Network and Server Statistics
Network Usage Policies
New Media Studio
Newsgroups
Novell Netware

O[top]
OneCleveland
Online Registration (see Registration)
Operating System Setup
Outlook e-mail program

P[top]
Password

change, verify, reset
PeopleSoft (see ERP)
PerceptIS
Phone Services
faculty/staff services, student services, unified messaging, VoIP
Phonebook lookup
Planned Outages
Portal
Printing


Project Portfolio, Current

Q[top]
Quarantine Network
QuikPAY?Online Tuition Billing & Payment System

R[top]
Registration

course registration (SOLAR), network registration
Remote Access via Roadrunner
Research Computing
high performance computing, funding opportunities, server hosting, database hosting, database and server administration, data storage, backup
Residential Broadband
RSS Feed

S[top]
Searchable Schedule of Classes
Second Life
Security (see Information Security)
Security Alerts
Security Policies
Site-Licensed Software (see Software Center)
Software Center
SOLAR
Spam Control
Spark Instant Messaging
Spyware
SSL Certificates Service
Strategic Plan 2007-2012
Static IP

MAC address, request, release, renewal
Streaming Media
Student Technology Consultants
Sympa List Service

T[top]
Technology Enhanced Classrooms
Telecommunications Billing
Telephone services (see Phone Services)
Training

U[top]
Unified Messaging
Usenet (see Newsgroups)
User ID (see Network ID)

V[top]
Videoconferencing
Virus
Voicemail

faculty/staff services, student services
VoIP
Virtual Private Network (VPN)

W[top]
Walk-in Centers
W.A.R.N. Notification
WebMail
Wiki
Web Publishing
Web Development
Wired Network Physical Connection
Wireless Network

coverage, setting up, using VPN



* Non-ITS services

   
 
 

Page Last Updated: Monday January 28, 2008 at 11:40:25