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Case Password Basic Requirements

  • Passwords must be at least eight characters in length.
  • They must include elements from at least three of the following four categories:
    • uppercase letters
    • lowercase letters
    • numerals
    • punctuation
  • For Active Directory Users (you selected the Synchronization check box), your password cannot contain any three sequential letters of your first or last name or your Case ID. 
  • Be creative and careful when selecting a password. Don’t use anything that can be easily guessed or identified with you, including personal information such as the names of your family members, including pet, hobbies, address, birthday, or commonly used words and phrases.
  • Never use your social security number as a password.
  • Don’t include your name and user id in any password.
  • One technique for selecting and remembering a password is to pick a phrase you find significant. Then, construct a password using any letter from each of the words in the phrase. Add a numeral or punctuation to the mix.
  • Passwords should be changed whenever you believe their confidentiality has been compromised (e.g. shoulder surfing, your responded to a phishing email, etc.)
  • Passwords must not be shared, posted, written down, or recycled.
  • Ideally, passwords should be unique for each of the different services to which you subscribe. Pick a different password for your banking accounts, credit cards, Case network services, AOL, AIM, etc.
  • Do not include your password in an automated logon process. Make the extra effort to type it in each time.
  • Passwords are also required for logging onto laptops and mobile devices (e.g., mobile phones, Blackberries, iPhones, and PDAs) to protect Case information on these devices.
 

 

Page Last Updated:Wednesday December 10, 2008 at 14:52:51