CWRU Links
help.case.edu

LIVE CHAT
talk real time with one of our experts

REQUEST HELP
submit a service desk ticket

ITS @ KSL

11055 Euclid Ave
Monday-Friday: 9am-10pm
Saturday: 10am-4pm

 

ITS @ Sears

Sears (Quad)
Room 340 (Hallway between Sears & Nord)
Monday-Friday: 9am - 5pm

 

ITS @ Bellflower

11424 Bellflower Rd.
Monday-Friday: 9am-5pm

or call 216.368.HELP (4357)



The ITS Service Desk will be intermittently unavailable by email and instant message during a brief period from 12:01 to 4 a.m. May 30 while planned maintenance is performed. Emails sent to help@case.edu will not be received until after the maintenance is completed; users are encouraged to call 216.368.HELP (4357) for technology assistance during this time. The FootPrints ticketing system and Bomgar live chat feature of help.case.edu also may be unavaialble.