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The Guide to ITS

Apple Computers

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Software Center

Motion Computing

SprintPCS Wireless

Getting Connected

Filtering Junk Mail

About the Helpdesk

ITS Staff Directory (pdf)

ITS Strategic Planning Framework (pdf)

ITS Staff Information

Organizational Charts

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Program Management

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Technology Infrastructure Services >>

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Information Technology Services

GUIDES FOR: Students; Prospective Students; Faculty/Staff; ITS Staff Info
GET CONNECTED: Account Activation; Computer Labs; Connect Your Computer; Site-Licensed Software; Software Center
NETWORK RESOURCES: Back Up your System; Blackboard; Creating Web Pages; Student Printing; IT Services Status; Network User's Guide
GETTING HELP: ITS Help Desk; PC/Mac Support; Unix Support; Technology Training; Instructional Technology
ITS E-STORE: Computers; Phones / Calling Plans; Technical Support Package
ITS DEPARTMENTS: ITS Help Desk; Customer Service; Enterprise Applications; Cable Services; Phone Services; Infrastructure Services; University Archives; Program Management; Security and Policies; Strategic Partnerships; Technical Support; Web Development Support
FEEDBACK

ITS CUSTOMER SERVICE

Customer Service & Support Divisions

ITS Help Desk
http://help.case.edu
Technical Support--PC, Mac, Unix
http://www.case.edu/IS/UserSupport/
Cable Services, aka Casevideo
Phone Services, aka Casephone
Printing

Network Monitoring Tools

ITS @ Your Service

The Customer Service Weekly Newsletter

Dec. 3, 2002, Vol.1 Issue3
Nov. 22, 2002, Vol.1 Issue 2
Nov. 15, 2002, Vol.1 Issue 1

Other ITS Departments

Related Departments

Web Development