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FAQ

How do I access Blackboard 9.1?

Where is my course information?

How can I use an existing Blackboard course site for the upcoming semester?

What do I do if I am teaching a course this semester but it does not appear on the Blackboard Wizard when creating a new course site?

Where can I find a course site from a previous semester?

How do I access Blackboard 9.1?

Log-in to Blackboard Learn 9.1 using your CWRU Network ID and password at blackboard.case.edu

If you have trouble accessing Blackboard, please contact the ITS Service Desk at 216.368.HELP (4357).

Where is my course information?

Once you login to Blackboard, you will be taken to the "My Institution" Page. By clicking on the "Courses" tab, you will see a list of your Blackboard courses. To access a course, click on it. Please Note: To create a new course (Instructors Only), you must access the Blackboard Wizard.

How can I use an existing Blackboard course site for the upcoming semester?

If you want to block past students from accessing the old site, begin by marking the old site as unavailable.

  1. Go to the course site within Blackboard.
  2. Click on "Customization" in the Course Management menu.
  3. Click on "Properties".
  4. Under "Set Availability" select "No" to make the course unavailable.
  5. Click on the "Submit" button.

You can now create your new site and copy your existing information into the site.

  1. Create your new site using the Blackboard Wizard.
  2. Enter into your old site and select "Packages and Utilities" from the Control Panel, then "Course Copy."
  3. Click the "Browse" button to locate your new course, which will launch a pop-up window.
  4. Select the button next to your new course then click "Submit" on the pop-up window.
  5. Select the check boxes next to the items you want to copy into the new course. Note: Please do not select 'Include Enrollments in the Copy.' If you want to copy any Blackboard assignments, tests, or surveys, make sure to select “Grade Center Columns and Settings.”
  6. Click "Submit" to begin the copy process. (Be careful not to click the button more than once because it will cause duplicate materials to be created.) You will receive an email when the process is complete. This process may take anywhere from a few minutes to a few hours, depending on the amount of content you are copying.

What do I do if I am teaching a course this semester but it does not appear on the Blackboard Wizard when creating a new course site?

If the Wizard displays a message indicating that you are not assigned to any courses as an instructor, you will need to contact your academic department to determine if you’ve been added to your courses as an instructor in SIS. You will not be able to create a Blackboard site until your department has added you as an instructor to your course.

Where can I find a course site from a previous semester?

As a student, previous course sites may or may not be available, depending on how the instructor has managed the site. If a student needs access to an old site, they should contact the instructor directly.

For an instructor, their sites should be there permanently unless they have deleted them using the Wizard. They can request a site be restored by contacting the Service Desk.

For a full list of current FAQs click here.