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case western reserve university

PROCUREMENT AND
DISTRIBUTION SERVICES

 

Receiving Policy

revised 05/12/04

It is University practice to direct inbound shipments of items directly to the location of the user departments as well as to one of the two University's Central Receiving locations, the first floor of the Service Building or the Cedar Avenue Service Center (CASC).

CWRU Delivery personnel will document the number of packages delivered on log sheets. Departments should sign the log sheets verifying the number of packages received.

In all cases, it is the responsibility of the originating department to immediately inspect each shipment upon delivery to the department. Packages should be inspected to verify items and quantities received are correct, insure all equipment received is in good working condition, and identify any damage. Vendor packing lists should be retained by the originating department for future reference.

If you experience problems with any of the above contact the Purchasing Department no later than five (5) working days from receipt of goods. All paperwork, packing material, the original shipping container and any damaged or incorrect items in question must be saved for inspection. Failure to retain these items may result in the department bearing the cost of replacement or repair.

If damage is visible or shortage is identified at the time of receipt from an outside delivery carrier, the department must have the driver note the damage or shortage on all copies of the carrier's delivery document before signing.

Note: If damage involves any hazardous material the Department of Occupational and Environmental Safety must be contacted immediately an 368-2907; Mon.-Fri., 8:00 a.m.-5:00 p.m. (off-hours and weekends contact the Office of Security at 368-3333).