Shared Services Department Alignments
Shared Services is a customer-focused approach to efficiently deliver HR services to departments and schools providing greater access to support services through an assigned HR specialist team.
Office of the President |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu |
| Employment Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
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| Compensation Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director,
216-368-4503 lorraine.tobias-watson@case.edu |
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Benefits Amy Sheldon, Manager 216-368-5000, amy.sheldon@case.edu |
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Office of the Provost |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu |
| Employment Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
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| Compensation Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director,
216-368-4503 lorraine.tobias-watson@case.edu |
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Benefits Amy Sheldon, Manager 216-368-5000, amy.sheldon@case.edu |
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Kelvin Smith Library |
Team Lead Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director, 216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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College of Arts & Sciences |
Team Lead Marcia Beasley, Assistant Vice President 216-368-6693, marcia.beasley@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director, 216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Case School of Engineering |
Team Lead Mark Murray, Director 216-368-4289, mark.murray1@case.edu Alternate - Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458 carolyn.gerich@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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School of Dentistry |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu Alternate - Mark Murray, Director 216-368-4289, mark.murray1@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director,
216-368-4503 lorraine.tobias-watson@case.edu |
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Benefits Amy Sheldon, Manager |
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Mandel School of Applied Social Science & Library |
Team Lead Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Teneshia D Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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Law School and Law Library |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu Alternate - Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director,
216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Weatherhead School of Management |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu Alternate - Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Teneshia D Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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School of Nursing |
Team Lead Erica Merritt, Director 216-368-4786, erica.merritt@case.edu Alternate - Mark Murray, Director 216-368-4289, mark.murray1@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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School of Medicine |
Team Lead Marcia Beasley, Asst. Vice President 216-368-6693, marcia.beasley@case.edu |
| Employment Jill M Grauel, Specialist 216-368-3935, jill.grauel@case.edu Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu Zda Brown, HCM Coordinator, 216-368-5837 zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Amy Sheldon, Manager 216-368-5000, amy.sheldon@case.edu |
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Graduate Studies/ Admissions |
Team Lead Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Finance & Administration |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director,
216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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General Counsel |
Team Lead Mark Murray, Director 216-368-4289, mark.murray1@case.edu Alternate - Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu |
| Employment Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director, 216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Treasurer |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu Alternate - Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director,
216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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University Budget |
Team Lead Karma Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director, 216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Information Technology Services |
Team Lead Karma M Topor, Director 216-368-4445, karma.topor@case.edu Alternate - Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director, 216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Campus Planning |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu Alternate - Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director,
216-368-4503 lorraine.tobias-watson@case.edu |
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| Benefits Terri Ramage-Louis, Specialist 216-368-6690, terri.ramage-louis@case.edu |
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Facilities Management |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Kathy Willson, Specialist 216-368-0195, kathryn.willson@case.edu |
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| Benefits Teneshia Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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Plant Services |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Kathy Willson, Specialist 216-368-0195, kathryn.willson@case.edu |
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| Benefits Teneshia D Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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Campus Services |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu Alternate - Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Kathy Willson, Specialist 216-368-0195, kathryn.willson@case.edu |
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| Benefits Teneshia Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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Material Support |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu Alternate - Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Kathy Willson, Specialist 216-368-0195, kathryn.willson@case.edu |
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| Benefits Teneshia Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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Research Administration |
Team Lead Shawn LeHue, Director 216-368-8970, shawn.lehue@case.edu Alternate - Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Teneshia D Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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Technology Transfer |
Team Lead Shawn LeHue, Director 216-368-8970, shawn.lehue@case.edu Alternate - Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu |
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| Compensation Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Teneshia D Cromity, Coordinator 216-368-3086, teneshia.cromity@case.edu |
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Student Affairs |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu Alternate - Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Terri Ramage-Louis, Specialist 216-368-6690, terri.ramage-louis@case.edu |
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Squire Valleevue Farm |
Team Lead Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu |
| Employment Deidra Y Davis, Specialist 216-368-8563, deidra.davis@case.edu Alternate - Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Terri Ramage-Louis, Specialist 216-368-6690, terri.ramage-louis@case.edu |
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University Relations & Alumni Affairs |
Team Lead Karma Topor, Director 216-368-4445, karma.topor@case.edu Alternate - Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Karma M Topor, Director 216-368-4445, karma.topor@case.edu Alternate - Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Public Affairs/Communications |
Team Lead Karma Topor, Director 216-368-4445, karma.topor@case.edu Alternate - Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Karma M Topor, Director 216-368-4445, karma.topor@case.edu Alternate - Jan Collins, Analyst 216-368-0044, jan.collins@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Development |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu Alternate - Lorraine C Tobias-Watson, Director 216-368-4503, lorraine.tobias-watson@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Karma M Topor, Director 216-368-4445, karma.topor@case.edu Alternate - Jan Collins, Analyst, 216-368-0044, jan.collins@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Financial Aid/Admissions |
Team Lead Karma Topor, Director 216-368-4445 karma.topor@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Terri Ramage-Louis, Specialist 216-368-6690, terri.ramage-louis@case.edu |
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Registrar |
Team Lead Karma Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Terri Ramage-Louis, Specialist 216-368-6690, terri.ramage-louis@case.edu |
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Undergraduate Studies |
Team Lead Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu Alternate - Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Zda Brown, HCM Coordinator 216-368-5837, zda.brown@case.edu |
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| Employee Relations Carolyn A Gerich, Specialist 216-368-2458, carolyn.gerich@case.edu |
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| Benefits Michelle Belle, Specialist 216-368-3166, michelle.belle@case.edu |
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Controller's Office |
Team Lead Jamie Ryan, Senior Director 216-368-5049, james.e.ryan@case.edu Alternate - Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
| Employment Gayle L Musiek, Specialist 216-368-1497, gayle.musiek@case.edu |
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| Compensation Gail Palombia Shipley, Analyst 216-368-4729, gail.shipley@case.edu |
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| Records Alfreda Williams, HR Information Manager 216-368-3271, alfreda.williams@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director, 216-368-4503 lorraine.tobias-watson@case.edu | |
| Benefits Terri Ramage-Louis, Specialist 216-368-6690, terri.ramage-louis@case.edu |
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Human Resources |
Team Lead Carolyn Gregory, Vice President 216-368-5276, carolyn.gregory@case.edu |
| Employment Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
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| Compensation Karma M Topor, Director 216-368-4445, karma.topor@case.edu |
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| Records Helen D Haynes-Whitehead, Executive Aide 216-368-4502, helen.haynes-whitehead@case.edu |
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| Employee Relations Lorraine C Tobias-Watson Director, 216-368-4503 lorraine.tobias-watson@case.edu |
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Benefits Amy Sheldon, Manager 216-368-5000, amy.sheldon@case.edu |









