Human Resources

Welcome to Case Western Reserve University's Human Resources website. We have designed our website for you, and hope you will find the information and resources you need about jobs, programs, policies, services, and our campus community. The Human Resources department is committed to meeting the needs of our faculty and staff.

We invite you to look around our website and learn more about why Case Western Reserve University is a great place to work.

Carolyn Gregory

Vice President, Human Resources

HCM Challenge Questions
In an effort to better protect employee information, an additional level of security will be implemented for certain functions within HCM. This change will be effective August 19, 2014. Challenge questions will be required to gain access to the Direct Deposit and View W-2/W-2c Form selections under Self Service/Payroll and Compensation. The Direct Deposit page will require individuals to enter their current account number. If the individual has more than one account listed in the system, it will be the account selected for the A/P (employee reimbursement) option. If the individual is new to direct deposit, it will prompt them to enter the last four digits of their Social Security Number. To view their W-2 forms a user will need to enter the last four digits of their Social Security number.

If an individual is unable to successfully answer the security question after three attempts, they will be lock out of the screen they are trying to access. In that event, the individual will be required to produce their University ID or driver’s license in person at the Payroll Office or Cashier’s Office to have the screen unlocked. If the employee is off campus, please contact the Payroll Office directly at 216.368.4290 or

Click Here for the Training Guide

Crawford Hall

Human Resources

10900 Euclid Avenue
Crawford Hall, Room 304
Cleveland, OH 44106
Phone: 216.368.6964

Office Hours:

Monday to Friday, 8:30 a.m. to 5 p.m.