Access Services

Mission Statement

Access Services provides the university community with ID cards and campus access in accordance with university policy. We provide parking permits for faculty, staff, students, and university tenants based on parking procedure guidelines and space availability. We offer these services with the underlying goal of excellent customer service and we work with others in our division to make this goal a reality.

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ID's & Access

Case Western Reserve UniversityThe CaseOneCard is your Case Western Reserve University ID card and more. Your card lets you take materials out of the university libraries, access services such as the Veale Center and athletic events, and purchase goods and services both on and off campus. If you have a meal plan, your CaseOneCard is used to purchase meals in our dining halls. 

You may also deposit money on your CaseOneCard and create a debit account. This plan, now known as CaseCash, will allow you to make purchases both on and off campus wherever the CaseOneCard is accepted.


Case Western Reserve UniversityCase Western Reserve’s parking philosophy is to provide parking to faculty, staff, and students on a "first-come, first-served" basis. The overall objective is to fulfill the parker's needs in the most equitable and convenient manner within the constraints of available resources.


Case Western Reserve University Busing and shuttle routes are provided by and coordinated by Case Campus Services , Standard Parking and the Greater Cleveland RTA.


Case Western Reserve UniversityKeys may be picked up at Access Services in the basement of Crawford Hall (room 18). University personnel housed in the Health Science Complex must pick up their keys at the Security Desk in the Biomedical Research Building (BRB). Keys will be held for pickup for a maximum of 45 business days. Unclaimed keys will be returned to the Keyshop and the department will be billed a $25.00 service fee. 

A valid CWRU ID card is required to obtain a key. A driver's license is NOT acceptable.



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Hours & Location

Days   Hours
Monday- Friday   9:00AM-4:00PM
Crawford Hall Room 18
10900 Euclid Ave
Cleveland, Ohio 44106
Phone: 216.368.CARD
Fax: 216.368.1036

Pay Parking Violation Online

If you would like to pay your parking violation online - click here.

Electronic Sign

If you would like to request a custom message to be displayed on the electronic sign located outside of the East Blvd. entrance to Lot 29, click here.